For a class project in the spring, I was part of a team that looked at bringing your own devices to work, instead of a company providing them. We reviewed the pros and cons of both phones and laptops. I use my personal laptop in the office and have remote access to our network, which means I can work from anywhere. The only time I am on my work desktop is when I need to print. I am also using my own phone. By doing this, I am able to be more productive through increased flexibility. Our findings were interesting and provided me new insights.
Cell phones were the first item we reviewed. The benefit of having a work phone with you at all times is that customers and coworkers can contact you, via phone, email and/or text, at all times. This can greatly increase efficiency, as well as customer service. When a company provides a separate work phone, we found that this requires many individuals to have two phones with them at any given time. That often leads to work phones not being taken from work or left at home when it is not during regular business hours, which defeats the purpose.
By allowing individuals to use their personal phone, the benefits can be seen through only needing to have a single phone. Call forwarding can be used so the employee’s phone number is not being given out or used by mistake if he or she leaves the company. There are also services that pay a stipend directly to the cell phone provider to ensure employees are not taxed on the money through a regular paycheck. Specific security measures are also available, at low-cost, which protects company information. Overall, we found the greatly reduced costs through allowing employees to use their own cell phone for work outweighed any risks.
Laptops were also reviewed as part of the project, but the outcome was quite different. In first looking at potential cost savings, there was certainly money to be saved. However, we found the savings, in this case, did not outweigh the potential risks. The security issues, theft/loss, viruses, repair, intellectual property, and commingling of data were too substantial to overlook. The main concern for any firm would be the potential loss of sensitive company data. The small percentage of dollars saved could not overcome the clear issues that were presented.
By undertaking this project, I certainly learned a lot about these different ideas and what benefits and risks arise with each. I certainly enjoy using my personal cellphone and laptop for work, but as a graduate assistant, both were my own choice. When outside of the university setting, I will certainly use this information when presented with the question of bringing your own device to work.
If you have seen specific risks or benefits that weren’t mentioned here, please let me know through a comment below.